Security by design
Systems are approached with sensible access controls, secure defaults, auditability, and protection of customer data from the beginning.
Trust Centre
Trust, security, and transparency
Pravune’s Trust Centre brings together key legal, privacy, security, support, and data protection information in one place.
It is designed to help customers, partners, suppliers, and security researchers understand how Pravune handles data, systems, and operational responsibilities.
Last updated: 12 May 2026
Trust Pages
Policies, security, and data information.
These pages explain Pravune’s current policies, practices, and contact routes. They may be updated as services, systems, platform features, and customer requirements develop.
Privacy Policy
How Pravune collects, uses, stores, and protects personal information.
View page →Terms of Service
The terms that apply when using Pravune websites, services, systems, and software.
View page →Security
An overview of the technical and organisational measures Pravune uses to protect systems and data.
View page →Cookie Policy
Information about cookies and similar technologies used on the Pravune website.
View page →Data Processing Agreement
Terms that apply where Pravune processes personal data on behalf of a customer.
View page →Responsible Disclosure
How to report potential security vulnerabilities responsibly.
View page →Support
How to contact Pravune for support, service questions, privacy, security, or general business enquiries.
View page →Certification Status
Current assurance position.
Pravune is not currently ISO 27001 certified, SOC 2 audited, Cyber Essentials certified, or certified under an equivalent formal security assurance framework.
Pravune is working towards security and governance practices that align with recognised expectations for business software providers, including risk management, access control, secure development, data protection, incident response, and supplier oversight.
Any future certification, audit, or formal assurance status will be published clearly in this Trust Centre once available.
Our Commitments
Practical governance built around responsible operations.
Pravune is building its governance, security, and assurance practices as the platform, services, and customer base develop.
Clear responsibilities
Pravune aims to clearly explain when it acts as a controller, processor, service provider, supplier, or software partner.
Practical compliance
Governance, security, and data protection practices are developed without overstating certifications or assurance status.
Open communication
Customers, partners, and researchers should have clear routes to contact Pravune about privacy, security, support, and legal matters.
Contact Routes
Reach the right place quickly.
Use the most appropriate contact route so your request can be reviewed properly and handled by the right person.
Privacy
For data protection requests and privacy questions.
privacy@pravune.comSecurity
For vulnerability reports and security concerns.
security@pravune.comSupport
For customer support and service questions.
support@pravune.comGeneral and legal
For general enquiries, legal questions, business requests, and anything you are unsure about.
hello@pravune.com