Contact details
Name, email address, phone number, company name, job role, and any contact information you provide when making an enquiry.
Privacy Policy
Privacy Policy
This Privacy Policy explains how Pravune Ltd collects, uses, stores, and protects personal information when you use this website, contact us, or work with us.
Last updated: 12 May 2026
1. Who we are
Pravune Ltd is a company registered in Northern Ireland. We provide operational systems, workflow automation, reporting, integrations, custom software, and AI-enhanced tools for businesses.
- Organisation
- Pravune Ltd
- Company number
- NI740424
- Privacy contact
- privacy@pravune.com
For the purposes of data protection law, Pravune Ltd is usually the data controller for personal information collected through this website and direct business enquiries.
2. Information we collect
The personal information we collect depends on how you interact with us. This may include:
Enquiry information
Information you provide about your business, systems, workflows, operational requirements, project needs, or support request.
Technical website data
Basic technical information such as browser type, device information, pages visited, referrers, approximate location, language preferences, and aggregate website usage statistics collected through privacy-focused analytics.
Business relationship data
Information relating to proposals, services, communications, contracts, suppliers, customers, and project delivery.
We do not intentionally collect special category information through this website. If you send us information that is not required for your enquiry, we may delete it or ask you to resend only the information needed.
3. How we use personal information
We may use personal information to:
- respond to enquiries, requests, and messages;
- understand your business requirements and provide relevant information;
- prepare proposals, quotations, or project documentation;
- deliver services, support, integrations, systems, or software work;
- manage customer, supplier, and business relationships;
- maintain website security, diagnostics, and performance;
- keep appropriate business, legal, accounting, and compliance records;
- improve our services, website, processes, and communications.
4. Lawful bases for using personal information
We only use personal information where we have a lawful basis to do so. Depending on the situation, we may rely on:
Contract
Where processing is necessary to provide a service, respond to a request before entering into a contract, or manage an existing business relationship.
Legitimate interests
Where processing is necessary for normal business operations, responding to enquiries, improving services, securing the website, or managing business relationships, provided your rights do not override those interests.
Legal obligation
Where we need to keep or disclose information to comply with legal, tax, accounting, regulatory, or statutory requirements.
Consent
Where we ask for your consent for a specific purpose. You can withdraw consent at any time where consent is the lawful basis.
6. How long we keep personal information
We keep personal information only for as long as necessary for the purposes described in this policy, including legal, accounting, contractual, operational, and security requirements.
Type of information
Typical retention period
Website enquiries
Usually up to 24 months after the last meaningful contact, unless a business relationship begins.
Customer and project records
For the duration of the relationship and then as required for legal, accounting, contractual, or business record purposes.
Supplier and business records
As required for supplier management, accounting, legal, and operational purposes.
Website technical data
For as long as reasonably needed for security, diagnostics, analytics, and website operation.
8. International transfers
Some service providers may process information outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, such as using providers with suitable data protection terms or recognised transfer mechanisms.
9. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No website, system, or email communication is completely secure, so you should avoid sending unnecessary sensitive information through website forms or email.
10. Your rights
Under data protection law, you have rights in relation to your personal information. These rights may depend on the circumstances and the lawful basis used.
- Access the personal information we hold about you.
- Ask us to correct incomplete or inaccurate personal information.
- Ask us to delete your personal information in certain circumstances.
- Ask us to restrict how we use your personal information.
- Object to certain uses of your personal information.
- Ask us to transfer information you provided to another organisation, where applicable.
- Withdraw consent where we rely on consent as the lawful basis.
To exercise your rights, contact us at privacy@pravune.com. We may need to confirm your identity before responding.
11. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
Make a complaint to the ICO →12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or business operations. The latest version will be published on this page.